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Please note that your serial number could be located on the outside frame of your unit.  On the dataplate, there should be your model number, serial number, and possibly even a date of manufacture needed in order to match up the correct parts diagram for your unit accurately.

Here are some examples of your serial number location:

Here is an example of where you can find your corresponding Heatilator serial number to enter for correct parts matching.

Serial Number Product Location Finder

GO324 24" Grand Oak Log Set 11Pcs, 3 Tier